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Submit feedback. You should see the following on-screen message:. This process will take some time. Once the scan has completed, test to see whether the issue that you are experiencing is resolved or not. Uninstall the program from Programs and Features and again reinstall the program on the system.
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.
Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link.
In the registry, check the imagePath on the right and ensure that it points to the correct location of Msiexec. Click on Start menu and type Regedit. Navigate to the following location. For further assistance, cannot the AutoCAD help desk.
Check the link mentioned below. Thank you and Regards. Visit our Microsoft Answers Feedback Forum and let us know what you think. And The tested with the suggestion by Thahaseena M,. Did you download the trial version of Autocad or did you purchase it from the AutoDesk website? Since you have done the troubleshooting for Windows Installer, you might want to post in the AutoCad forum.
Click here for a link to post in the AutoCad forums. Good to know that your issue is resolved and thank you for letting us know. For any more support and assistance, you can post your query in the link given below. You will have to enter a couple of commands, which differ depending on what bit system you use bit or bit.
If you are unsure what bit system you have, do the following to find this out:. Try this penultimate solution if none of the above helped you resolve the problem. This method involves crawling into Windows Registry and affecting changes to values linked with the Windows Installer service.
There is a chance those values could change forcing the service to lose its stability or stop working completely. Note that you should be careful while running manipulations with Registry values.
Mistakenly changing wrong values may result in problems with other segments inside of your PC. If you did not manage to benefit from the above-listed solution, the last and radical option is to restart your system with a backup point when everything worked without problems. Some users receive new errors after some updates or manual changes that remain unnoticed and therefore hard to fix.
This is why it is a good idea to use a restore point for the recovery instead. Perform the following steps:. If you need help with other errors or difficulties on Windows and Mac operating systems, use our website to find related articles as well. Sign in. Forgot your password? Get help. Password recovery. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.
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